If you wish to register a complaint, please:
- write to us at Sixty Plus Ltd, 31 Chadacre Road, Epsom, Surrey KT17 2HD
- telephone 020 8393 5566
- email us at david@sixtyplusonline.co.uk
A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request.
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk or by contacting them on 0800 023 4567.
Compensation Scheme
If you make a complaint and we are unable to meet our liabilities, you may be entitled to compensation from the Financial Services Compensation Scheme. Further information about the limits applicable to the different product types is available from the FSCS at http://www.fscs.org.uk/what-we-cover/products
CONTACT AN EQUITY RELEASE SPECIALIST
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